ServicesCSC provides a complete service for Video Conferencing solution package or SI (System Integrator). Our service begins with consulting, designing and implementing to fit the organization needs. In addition, the services also include after sale maintenance service (CSC) to give our clients the professional helps from our experienced engineers.
To serve our client’s satisfaction in investing on Video Conferencing, our services are listed as below.
Project Consultation
Our experts and engineers who have experiences from several well-known projects are the right people to give useful information on the multi-media technology or telecommunication technology. These can help our clients in making decision on what is an appropriate technology and right for their organization’s needs which can fulfill our client’s expectations within a certain period of time and budget.
System Design and Integration
CSC has the most experienced engineers to design Video Conferencing to serve our client needs within a project scope and limited budget. Our company also has an excellent relationship with several suppliers so the best product will be chosen to suit the client needs
Project Management and Implantation
CSC staffs have an experience in project management, starting from designing to implementation including audit process and hand over the completed project to client to make sure that everything goes well as a plan and meet the international benchmark.
To ensure everything is done successfully, the project will be monitored as it is progressing to different stages. We will also have fail over plan in the case that there is an obstacle or unexpected situation that happened out of the normal plan.
Maintenance Service Agreement
In most cases, the 1 year guarantee package is included in all our systems or products. However, after the 1 year guarantee packages expired, our company also has the maintenance service in all the systems which can support our client 24 hours a day.
Maintenance for operating systems
1. On call service : In order to keep the system operating at optimum performance, our engineer is available for problem solving by phone.
2. On site service : In cases where customers need on site support, CSC is ready to fulfill their needs.
Moreover, client’s staffs will be trained by the CSC staffs to make sure that client’s staffs will be able to efficiently self-maintenance the system.
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